There’s a lot of hate about BT’s Customer Service on the Internet

September 13, 2007

So, a couple of months ago I moved to a new flat. As part of that I had to sort out a BT line. Having dealt with BT before I knew that I wanted as little as possible from them – just the line rental. I’ve already been screwed over by them when I had to move flat last year, half way through my broadband contract. They insisted they had to keep on billing me, even though I had been kicked out the flat where the service was. As I my new flat already had a broadband connection, I wasn’t able to take my contract with me, so I had to pay BT for nothing for six months…. how to lose a customer!

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Joe Zawinul

September 13, 2007

I read in the paper that Joe Zawinul had died. I was lucky enough to see him playing with his Syndicate a few years ago at the Warwick Arts Centre. A stunning concert with a stunning band. Joe’s music seems to bubble away (well, the upbeat stuff, not the ballads of course). Lots of really thick colourful musical textures. I think I’ll have a listen to Brown Street this afternoon, an amazing album of big band arrangements of his tunes.

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