There’s a lot of hate about BT’s Customer Service on the Internet
September 13, 2007So, a couple of months ago I moved to a new flat. As part of that I had to sort out a BT line. Having dealt with BT before I knew that I wanted as little as possible from them - just the line rental. I’ve already been screwed over by them when I had to move flat last year, half way through my broadband contract. They insisted they had to keep on billing me, even though I had been kicked out the flat where the service was. As I my new flat already had a broadband connection, I wasn’t able to take my contract with me, so I had to pay BT for nothing for six months…. how to lose a customer!
Posted by riadsala